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Customer Support

Frequently Asked Questions
Install the Learning Lodge Navigator
Simply Click one of the products below and follow the easy prompts to download and install the Learning Lodge Navigator! Click here to learn more
v.reader download
mobiGo download
innotab download

Warranty Registration

Buy Toy Replacement Parts
If you need replacement parts for your VTech Product, you can find and order them here.
OR
Browse for your product by letter:
Product Manual in PDF
Search and download a product Manual in PDF format right here.
Note: This requires Adobe Acrobat Reader
OR
Browse for your product by letter:
Downloads - All Other Software
Order Tracking

Contact Us

Do you have any questions, comments, or stories to share about your VTech products? We'd love to hear from you. Please contact us via phone, fax, or e-mail at the contact information listed below.



Contact Us Regarding Your VTechkids Store Online Purchase



Fill out our Online Store Support Form to contact us regarding a recent VTech Online Store order.

Check Out These Other VTech Sites:



vtech.com (Corporate Site)
VTech Holdings Limited - For the big picture on VTech worldwide, be sure to visit our corporate site. Complete investor relations information can also be found on vtech.com.



vtechphones.com
VTech Communications - VTech DECT 6.0 cordless phones are the prefect blend of stylish design and exceptional features all competitively priced to provide more choices and value for your home communications needs. VTech® - Designed to fit your home. And your life.™



vtechcanada.com
VTech Canada - If you live in Canada, you can contact our Canadian office for VTech toys and phones.

United States

VTech Electronics
North America, LLC

1156 W Shure Drive, Suite 200,
Arlington Heights, IL 60004

  • Product Support:           1.800.521.2010
  • Fax:                               1.847.400.3601
  • General Inquiries:vtechkids@vtechkids.com
  • Order Support:        faq@vtechkids.com



Canada

VTech Technologies
Canada Ltd.

12111 Jacobson Way
Richmond, BC V6W 1L5